Customer Service Policy

Service Commitment


liquiddeathmall.com is committed to providing professional and standardized customer service for all global shoppers of Momofuku Goods. We take customer satisfaction as the core standard and provide full-process service support from product selection, order placement to after-sales return and refund.

Service Scope


Our customer service covers product detail consultation, order status inquiry, logistics information checking, return and refund guidance, as well as solving abnormal problems encountered during shopping on liquiddeathmall.com.

Service Channel


Customers can contact our official team via support@liquiddeathmall.com for any service needs. We will handle every user's feedback and consultation with a serious and responsible attitude.

Service Principle


We maintain a fair and reasonable service principle, treat every customer equally, standardize the service process, and ensure that all users can enjoy a reassuring and pleasant shopping experience on liquiddeathmall.com.